Shipping policy
Where we ship from
Every bag of Morning Wood granola is packed and shipped from our fulfilment centre in Jacksonville, Florida.
Where we ship to
We ship to all 50 US states, including Alaska and Hawaii. We do not ship outside the United States at this time.
Processing time
Orders are packed within 1-2 business days of being placed, Monday to Friday, excluding US public holidays. Orders placed after 12pm ET on a Friday start processing the following Monday.
Shipping options and costs
Standard: $8.00, arrives in 3-7 business days.
Standard on orders $70 and over: free, arrives in 3-7 business days.
Express: $15.00, arrives in 2-3 business days.
Delivery estimates are counted from the day your order ships, not the day you place it. Your total wait is processing time plus delivery time.
Free shipping
Standard shipping is free on every US order of $70 or more, before tax. It applies automatically at checkout, so there is no code to enter.
Tracking your order
You will get a confirmation email with a tracking link as soon as your order is packed. If it has not arrived within an hour of ordering, please check your spam folder before contacting us.
Delays
Carrier backlogs, severe weather and public holidays can add time we cannot control. If your tracking has not moved in five business days, email us and we will chase it.
Incorrect addresses
Please check your address carefully at checkout. If a parcel comes back to us as undeliverable, we will reship it once you cover the return postage, or refund the order minus the original shipping cost.
Apparel and merch
T-shirts and hoodies are printed to order by our print partner and ship separately from granola. They may arrive in a different parcel and on a different timeline, and their shipping is quoted separately at checkout.
Questions
Email hello@hellomorningwood.com and we will come back to you within one business day.